Hi, I'm Shiva Kranthi
Data Analyst & Information Systems Specialist
Transforming complex data into actionable insights with over 3 years of experience in data analysis, statistical modeling, and cloud technologies. Passionate about driving data-driven decisions that create real business impact.
About Me
Passionate data analyst with expertise in transforming complex datasets into actionable business insights using cutting-edge technologies and methodologies.
Professional Summary
Data Analyst with over 3 years of experience in data analysis, statistical modeling, and big data technologies. Currently working at CVS Pharmacy, where I've successfully improved customer retention by 20% and reduced data processing time by 30%.
I specialize in Python-based data analysis, cloud platforms (AWS, Google Cloud), and creating interactive dashboards that drive strategic decision-making. My expertise includes ETL pipeline optimization, statistical modeling, and ensuring HIPAA compliance in healthcare data environments.
Education
M.S. in Information Systems
Northeastern University, Boston | 2022 - 2024
Key Achievements
20% Increase
Customer retention improvement at CVS Pharmacy
30% Reduction
Data processing time optimization
15% Improvement
Inventory management enhancement
75% Automation
Customer interactions via AI chatbot
Technical Skills
Languages & Frameworks
Data Analysis & Visualization
Big Data & ETL
Databases & Cloud
Featured Projects
Explore my portfolio of data-driven projects that showcase expertise in analytics, machine learning, and business intelligence solutions.
Developed an intelligent AI chatbot leveraging Python and AWS services (SageMaker, EC2, S3) with seamless PostgreSQL integration, automating 75% of customer interactions and reducing manual intervention by 50%.
Key Achievements:
- •75% automation of customer interactions
- •50% reduction in manual intervention
- •30% rise in self-service adoption
Designed and automated a 3NF MySQL database using Python, streamlining NFT data ingestion and integration to enable efficient analysis of marketplace engagement metrics.
Key Achievements:
- •25% improvement in key performance outcomes
- •Automated data ingestion pipeline
- •Enhanced participant behavior analysis
Built comprehensive analytics dashboard using Power BI and Tableau to track customer behavior patterns, resulting in 20% improvement in customer retention at CVS Pharmacy.
Key Achievements:
- •20% increase in customer retention
- •Real-time dashboard implementation
- •Cross-functional team collaboration
Professional Experience
Over 3 years of experience in data analysis, statistical modeling, and implementing data-driven solutions across healthcare and technology sectors.
CVS Pharmacy
Data Analyst
Leading data analysis initiatives to drive customer retention strategies and optimize business operations through advanced analytics and cloud-based solutions.
Key Achievements:
- •Conducted advanced data analysis using Python (Pandas, NumPy) and SQL to identify trends and drive customer retention strategies, leading to a 20% increase in customer satisfaction
- •Automated ETL processes with Talend and Informatica, reducing data processing time by 30%
- •Built interactive dashboards and reports in Power BI and Tableau, enhancing decision-making for key stakeholders
- •Collaborated with cross-functional teams to implement cloud-based solutions on AWS (Lambda, S3, CloudWatch), improving inventory management and reducing stock discrepancies by 15%
- •Performed statistical modeling using Scikit-learn and R to forecast sales trends, resulting in a 10% improvement in revenue forecasting accuracy
- •Ensured compliance with HIPAA standards while handling sensitive healthcare data
Technologies Used:
I Sparrow
Data Analyst
Analyzed customer transaction data and implemented data-driven solutions to improve customer engagement and optimize business processes.
Key Achievements:
- •Analyzed customer transaction data using Python and SQL, identifying key trends that improved customer engagement by 15%
- •Applied statistical techniques to enhance the accuracy of targeted marketing campaigns and service delivery
- •Built interactive dashboards in Tableau and Power BI to visualize key performance indicators (KPIs) and support strategic decision-making
- •Managed data warehousing solutions like Google BigQuery and Snowflake, optimizing ETL pipelines for better compliance and performance monitoring
- •Streamlined reporting processes by automating the generation of performance reports, reducing manual effort by 25%
Technologies Used:
Get In Touch
Ready to collaborate on your next data project? I'd love to hear from you. Let's discuss how we can turn your data into actionable insights.